Terms of service

These terms apply when you use www.frompuppylove.com or place an order with Puppy Love Australia.

Store information

www.frompuppylove.com is an Australian-operated online store. Contact: hello@puppyloveaustralia.com.

Product information

We aim to present products, colours and measurements accurately. Screen settings and manufacturing variations can affect appearance. Product-specific sizing and care information should be reviewed before ordering.

Orders and pricing

Prices are shown in your selected currency, such as AUD or USD. Checkout displays applicable shipping charges before payment. An order is accepted when we confirm it and payment is successfully processed. We may contact you if a product becomes unavailable or an obvious pricing or listing error is identified.

Delivery and returns

Delivery is governed by our Shipping Policy. Returns and remedies are governed by our Refund Policy and applicable Australian consumer law.

Acceptable use

You must not misuse the website, interfere with its operation, attempt unauthorised access or use its content unlawfully.

Liability

Nothing in these terms excludes rights or remedies that cannot lawfully be excluded, including rights under the Australian Consumer Law.

Contact

Questions can be sent to hello@puppyloveaustralia.com.