Shipping policy
Shipping and delivery
United States: free shipping on every order.
Australia: free shipping on orders over A$75. Under that, a flat standard rate is shown at checkout (about A$12.50; shipping is priced in USD, so the AUD amount moves slightly with exchange rates).
New Zealand: US$14.95 flat. Everywhere else: US$24.95 flat.
Prices are shown in your selected currency (AUD or USD). Checkout displays the exact shipping charge before payment.
Estimated delivery times
These are guides, not guaranteed dates. Timing varies by product, destination and customs processing.
| Destination | Estimated delivery |
|---|---|
| Australia and New Zealand | 6–10 business days |
| United States and Canada | 5–11 business days |
| United Kingdom and Europe | 4–9 business days |
| Other destinations | 7–15 business days; contact us before ordering |
Questions about delivery to your address? Email hello@puppyloveaustralia.com before ordering.